| 1. |
The contents of this web site are directed
solely at those who access the site from the UK. Your
use of this web site and any purchase by you on this web
site of any products is governed by Northern Ireland Law
and will be deemed to have taken place in Northern Ireland
and subject to the exclusive jurisdiction of the Northern
Ireland courts. |
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| 2. |
Robinson Goldsmiths has taken care
in the preparation of the content of this web site. To
the fullest extent permitted by the law Robinson Goldsmiths disclaims all warranties of any kind with
respect to the content of this web site. |
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| 3. |
Robinson Goldsmiths and its directors
or related companies shall not be liable for any losses
or claims arising directly or indirectly from use of this
web site except that this exclusion of liability does
not apply to any damages in connection with death or personal
injury caused by the negligence of Robinson Goldsmiths, its directors or employees. |
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| 4. |
All content of this web site is for information
purposes only and is not a substitute for professional
medical advice, rather it is designed to support, not
replace, the relationship between you and your healthcare
providers. You should make sure that you carefully read
all product packaging and labels prior to use. If you
have, or suspect you may have a health problem you should
consult your doctor. Please consult your doctor before
taking any new product, particularly if you are already
under medical care. |
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| 5. |
Any links on this web site to other web
sites are provided for your interest only and Robinson Goldsmiths has no control over these sites and so no
responsibility or liability for their content and the
links do not imply any endorsement of content. |
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| 5. |
If any of these terms are held to be invalid
or unenforceable then the validity and enforceability
of the remaining provisions shall not be affected. |
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| 7. |
Once an order has been placed, the transaction
is processed manually at the premises of Robinson Goldsmiths. No direct bank online transfers are in process
at the moment. |
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| 8. |
EU residents pay the VAT inclusive price
(VAT at appropriate rate, currently 17.5%). |
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| 9. |
These terms and conditions do not affect
consumer statutory rights. |
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| 10. |
Errors and omissions excepted. |
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| 11. |
Returns Policy - |
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At Robinsons Goldsmiths, we want you to
be delighted every time you shop with us. Occasionally
though, we know you may want to return items, so below
is our returns policy. |
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For all items: |
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Our "no quibbles" guarantee means
that if for any reason you are unhappy with your purchase,
you can return it to us in its original unopened condition,
within 30 days, and we will issue a full refund for the
price you paid for the item. |
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Defective items: |
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You can always return items if they are
defective. Please note: we only accept returns of items
that have been opened if they are defective. Please see
"To return an item" below for details of how
to return defective items to us. |
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Delivery charges: |
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If you are returning an item because of
an error on our part or because it is defective, we will
be happy to refund the delivery charges incurred in sending
the item to you and your costs in returning it to us.
Otherwise you will be responsible for those charges and
the costs of any other services provided to you in connection
with your purchase. |
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To return an item: |
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To return an item, please enclose a note giving the
reason for the return, wrap the package securely and
send the package to the address below. In the case of
a defective product, please provide a full description
of the fault and return the defective item in its original
box (if any), with all warranty cards, licences, manuals
and accessories. Then send the package to the address
below:
Rosemarry Robinson
Robinsons Goldsmiths
38 Prospect Road
Bangor , BT20 5DF
Co. Down
sales@irelandsgold.com
For your protection we recommend that you use a recorded-delivery
service.
This returns policy does not affect your statutory rights.
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Please note: |
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We will send you an e-mail to let you know
when we have processed your return. |
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Cancelling an item: |
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Under the United Kingdom's Distance Selling Regulations,
you have the right to cancel the contract for the purchase
of any item within seven working days of delivery. This
applies to all our products.
To cancel this contract, please fill out the back of
the delivery slip that accompanies your items, giving
the reason for the return as "Contract cancellation".
Please package the relevant item securely and send it
to us with the delivery slip so that we receive it within
seven working days of the date that the item was delivered
to you. The return address is:
Rosemarry Robinson
Robinsons Goldsmiths
38 Prospect Road
Bangor , BT20 5DF
Co. Down
sales@irelandsgold.com
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